Ashland Hardware Limited Warranty


All Ashland Hardware products manufactured by Ashland are warranted against defects in material and workmanship for the life of the product. This warranty does not cover hardware products purchased by Ashland for resale to the marketplace.

If any Ashland product is found to be defective by Ashland, then Ashland will at its option either repair or replace the defective product. Replacement products will be shipped FOB to either the job site or the customer’s factory.

Ashland’s warranty is expressly limited to persons who purchase Ashland’s manufactured products for the purpose of resale or use in the ordinary course of the buyer’s business. This warranty does not cover normal wear and tear or discoloration of finish. It also does not cover any product that has been improperly installed, altered, misused, abused, or used for a purpose other than that for which it was originally intended, or in a manner inconsistent with any instructions regarding its use, nor does it cover corrosion related damage if used in corrosive environments.

Ashland’s PVD finish warranty covers the original residential user of these PVD products as long as the original user occupies the residential premises upon which the product was originally installed. Upon return of a defective product to Ashland Hardware, a replacement product will be supplied at no-charge for any product where the original PVD finish has been identified as having failed. A failure is considered when the product does not pass documented visual inspection criteria for tarnishing, pitting, and discoloring. The specifications to be used to determine a failure are ASTM B537-70 Grade 80 for pitting and AES 500 for visual criteria. A finish deterioration occurring from the use of paints, solvents or other chemicals is not a defect in the finish and is not covered by this warranty.  Replacement products will be shipped FOB to either the job site or the customer’s factory.

This warranty is exclusive and Ashland makes no other warranty of any kind whatsoever, expressed or implied, with respect to the hardware products manufactured and sold by it.


Legal Limitations

There is no other express warranty, and all implied warranties, included those of merchant, ability or fitness for a particular purpose are hereby excluded. This is the exclusive remedy, and liability for incidental or consequential or punitive damages under any and all warranties are hereby excluded to the extent exclusion is permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential or punitive damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The purpose of the exclusive remedy shall be to provide buyer with repair and replacement of products or parts manufactured by Ashland found to be defective in materials or workmanship or negligently manufactured. This exclusive remedy shall not be deemed to have failed of its essential purpose as long as Ashland is willing and able to repair or replace said defective products or parts in the prescribed manner.